Your personal data is a trust we take seriously. This page transparently explains how 1xbe collects, uses, protects, and respects the privacy of every member.
Six core data protection principles that ensure your personal information remains safe with 1xbe at all times.
All data transmitted between your device and 1xbe servers is protected by industry-standard 256-bit SSL encryption. No third party can intercept or read your information while in transit.
1xbe never sells, rents, or shares members' personal information with advertisers or any external party for commercial purposes. Your data belongs to you — it is not our product.
Your account information, banking details, and transaction records are stored on servers protected by multiple security layers. Even internal access is restricted to staff who genuinely require it.
You may request access to your data, ask for corrections to inaccurate information, or request deletion at any time. 1xbe respects these rights and will respond within the stipulated timeframe.
1xbe's privacy policy is formulated in accordance with internationally recognised data protection standards. We continually update our procedures in line with evolving laws and industry best practices.
You have full control over whether you wish to receive marketing communications from 1xbe. You may unsubscribe at any time through your account settings, with no hassle.
Important Note: By using the 1xbe platform, you agree to the collection and use of your information as described in this Privacy Policy. Please read this document carefully before registering.
This Privacy Policy is published by 1xbe ("we", "Platform") and applies to all registered members and visitors of the 1xbe website. This document clearly explains how we collect, use, store, protect, and in certain circumstances, disclose your personal information.
We understand that your trust is the foundation of our relationship. We are therefore committed to managing your personal data responsibly, transparently, and securely — in line with internationally recognised data protection standards.
This Policy covers all your interactions with 1xbe, including account registration, deposits and withdrawals, use of casino and slot games, sports betting, and communications with our customer support team.
1xbe only collects data that is strictly necessary to provide platform services, comply with legal requirements, and ensure the safety of all members. The data we collect falls into the following categories:
We never collect information unrelated to platform operations, such as your social media data, contact lists, or personal message content.
Every piece of data we collect has a clear and legitimate purpose. 1xbe uses your personal information for the following purposes:
We will not use your data for purposes beyond what is stated above without first obtaining your explicit consent.
1xbe does not sell or rent your personal data to any third party for marketing or commercial purposes. However, under the following limited circumstances, we may need to share your information:
We work with carefully selected service providers — including payment processors, gaming platform providers, and cloud services — that help us operate the platform. These providers receive only the data necessary for their tasks and are bound by strict confidentiality agreements.
1xbe will disclose required information when mandated by law, court order, or direction from a legitimate regulatory authority. This includes investigations related to AML, financial fraud, or cybercrime.
In the event of any merger, acquisition, or sale of business assets, member data may be transferred to the successor entity. You will be notified in advance should such a situation arise, and your rights will remain protected.
1xbe will never disclose your password, PIN, or sensitive authentication details to any party, including our own staff. Be vigilant against phishing attempts.
Protecting your personal data is not merely a legal obligation for us — it is a moral responsibility we take seriously. 1xbe implements multiple layers of technical and organisational security:
While we take all reasonable measures, no online system can guarantee 100% absolute security. We encourage you to play your part in protecting your account by using a strong password and not sharing your login credentials.
1xbe uses cookies and similar tracking technologies to enhance the user experience and analyse platform performance. The following are the types of cookies we use:
You can manage your cookie preferences at any time through your web browser settings. Please note that disabling certain cookies may affect the functionality of parts of the platform.
1xbe retains your personal data for as long as necessary to fulfil the purposes for which it was collected and to meet applicable legal obligations. The following are our retention guidelines:
Once the retention period has expired or upon a valid deletion request from you, data will be securely erased using non-recoverable deletion methods. However, we reserve the right to retain data required to fulfil ongoing legal obligations.
As a 1xbe member, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:
| Your Rights | Description | Response Time |
|---|---|---|
| Right of Access | Request a copy of the personal data we hold about you. | 14 business days |
| Right to Rectification | Request correction of inaccurate or incomplete data. | 7 business days |
| Right to Erasure | Request data deletion under certain circumstances permitted by law. | 30 business days |
| Right to Restriction | Request that we restrict the processing of your data during an investigation. | 7 business days |
| Right to Portability | Receive your data in a structured, machine-readable format. | 14 business days |
| Right to Object | Object to the processing of your data for direct marketing purposes at any time. | Instant |
To exercise any of the above rights, please contact the 1xbe support team via 24/7 Live Chat or email us. We may require identity verification before processing your request to safeguard your data security.
The 1xbe platform is strictly for individuals aged 18 and above. We do not intentionally collect or store personal data of individuals under the age of 18.
Should we discover that data from a minor has been collected, we will take immediate action to delete that data and close the account in question. Parents or guardians who suspect their child has registered on this platform are encouraged to contact us immediately.
If you believe a minor is using this platform, please report it to our support team immediately. We will respond promptly to address the situation.
1xbe reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technological developments. When a material amendment occurs, we will:
Continued use of the 1xbe platform after amendments take effect constitutes your acceptance of the latest version of the Privacy Policy. We encourage you to review this page from time to time to ensure you always understand how your data is managed.
If you have any questions, concerns, or requests regarding this Privacy Policy or the management of your personal data, we are ready to assist through the following channels:
For requests relating to personal data rights, please clearly state the type of request and provide the necessary identity verification details. Our team will process your request within the timeframe specified in Section 8.
The 1xbe customer support team operates 24 hours a day, 7 days a week including public holidays — ready to assist you at any time.
We protect your data with bank-grade encryption. Register now and enjoy a safe, fair, and transparent online betting experience alongside over 500,000 members in Malaysia.
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